Open Position: Loan Processor
Reports to: Sales Director
Supervisory Responsibilities: No supervisory duties
Job Type: Full-time, Exempt, Remote work
Time Zone: 8am – 5pm EST, CST, MST, or PST
Pay Range: $70,000-$80,000 annually plus a file fee bonus
About Us
We’re Rain City Capital–a private real estate lender. We put our borrowers first, which is how we’ve built our business almost exclusively on word-of-mouth referrals. No two workdays are the same, so our team is comprised of individuals who aren’t afraid to roll up their sleeves and take care of business. Our office is energetic, fun, and committed to leading the industry by putting the relationship before the transaction.
About You
You’re experienced in loan processing with a proven track record of creative problem-solving, excellent multi-tasking and prioritization, and a focus on customer relationships. You’re self-driven, tech-savvy, energetic, and easily adaptable to change, with a genuine desire to work with customers. You’re relentlessly proactive and organized, and pitch in to help your team members when they need it. You have a couple of years of experience in a loan processing or mortgage operations role.. See below for more details on preferred qualifications.
About the Job
This role is all about processing business-purpose mortgage loans for investors, which will involve working collaboratively with clients, real estate brokers, third-party service providers, internal business partners, and other Rain City staffers. Here are some of the things you’ll be doing day-to-day in this role:
Roles and Responsibilities
Serve as a dedicated Loan Processor for an assigned sales team.
Partner closely with Loan Officers, Loan Partners, and Relationship Manager to support pipeline flow and deal execution.
Support a consistent, high-quality borrower experience aligned with the sales team.
Process loan application in accordance with company, note buyer, and regulatory guidelines.
Order, track and review third-party documentation including appraisals, evaluations, title reports, verifications, and insurance.
Review loan files for completeness, accuracy, and compliance prior to underwriting submission.
Collaborate with loan officers, underwriters, and borrowers to resolve conditions and issues.
Communicate proactively with borrowers regarding documentation requirements, conditions, and timelines.
Maintain accurate and up-to-date loan records in the loan origination system
Perform reviews for files before they’re submitted to underwriting to ensure data is accurate and complete in the system and on any loan documents.
Support audits, quality control reviews, and investor due diligence requests as needed.
Adhere to all federal, state, and company mortgage lending regulations and policies applicable to business purpose loans.
Skills and Attributes
Minimum 3 years loan processing or operations experience.
Superb customer service and communication skills, both written and verbal
High level of accuracy/attention to detail, immaculately organized
Ability to work well in a consistently fast-paced environment
Ability to react quickly to changing needs of clients and underwriting changes
Proficiency in Microsoft Office i.e., Word, Excel, and Outlook,
Ability to maintain a positive attitude in a deadline-driven environment
Exceptional ability to work on multiple priorities
Energetic Self-Starter
Reliable, punctual, willingness to help other team members
Solution-oriented and nimble thinker
Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. The employee in this position must be able to read, write, speak and understand English with exceptional fluency.
Rain City Capital offers a Remote work environment, which means employees perform their duties remotely and will be expected to check email, phone, and text messages throughout the day and respond in a timely fashion consistent with a normal company workday. Rain City’s expectations for Remote work performance boils down to our mission statement: Real and Lasting Mutual Success.
To apply, please send your resume and cover letter to careers@raincitycapital.com
Posted 04/24/2026