Open Position: Accounting Manager (Mortgage / Loans)
Reports to: CEO
Supervisory duties: Supervises Staff/Investor Accountants
Job Type: Full-time, exempt, hybrid work environment
Location: Kirkland, WA
Pay range: $80,000 - $90,000 annually
About Us
We’re Tandem Servicing–a rapidly growing real estate loan servicer. We put our borrowers first, which is how we’ve built our business almost exclusively on word-of-mouth referrals. No two workdays are the same, so our team is comprised of individuals who aren’t afraid to roll up their sleeves and take care of business. Our office is energetic, fun, and committed to leading the industry by putting the relationship before the transaction.
We’ve got competitive pay and benefits, and (if we might be so bold to say) an amazing and supportive team.
About You
With your previous experience in accounting or loan servicing, you have a proven track record of good judgment and risk assessment, incredible attention to detail, and customer service. You’re driven, tech-savvy, easily adaptable to change, and are comfortable working as part of a team in a fast-growing workplace. You’re immaculately organized and enthusiastic about our industry, our company, our servicing team, and our customers.
About the Job
As our Loan Servicing Accounting Manager, your main role is to oversee the accounting functions for Tandem Servicing, but you will work very closely with the accounting team of our parent company (we share an office space, so it’s like one big team). You’ll also work closely with contractors, note buyers, borrowers, vendors, and other internal departments with a focus on high-quality servicing, strong and effective communication, and relationship building and maintenance. You make sure Tandem is always compliant, providing the best customer service, and following best business practices.
Roles and Responsibilities
Here’s the long list of work areas we expect you’ll be able to manage and support on any given day at Tandem Servicing:
Accounts Payable for Tandem Servicing—take care of borrower refunds, construction draws, and other Tandem Servicing bills as well as review the daily list of critical GLs and reports.
Manage Escrow accounts for long-term loans including maintaining vendor relations and contract with chosen tax and flood partners, reporting on tax & flood, overseeing tax and insurance payments from escrow accounts and ensuring annual escrow analysis is completed accurately and on time.
Manage Note Owner/Investor Remittance process including managing the investor accountant, processing daily transactions and back up processing.
Perform daily uploads for construction transactions to Bank and FPS (our servicing system).
Perform daily accounting functions including but not limited to: payoff breakdowns, monitor & reconcile identified GLs and reports.
Perform the daily review & reconciliation for Tandem Servicing Account to GL and tie out funds to Borrower and Investors to ensure funds are accurately posted.
Maintain Tandem Chart of Accounts including creating new and deactivating GLs as needed.
Processing payroll entries as directed by parent company.
Create monthly accounting reports to management & parent company within stated times frames including but not limited to
Monthly accruals, prepaids, etc
Revenue reporting by state
Balance sheet GL reconciliations
Maintain servicing core systems, including:
Be an SME and primary researcher for all types of loan system errors or discrepancies in interest accruals, non-posts, etc.
Responsible for understanding the company’s GL system including investigating and resolving any discrepancies caused by transactions posted in servicing system.
Maintain interfaces with other systems such as accounting, loan production, etc.
Manage and/or participate in special projects and direct activities that create new or improved products or processes.
Process GL entries for Note Sales
Manage PFI account payable, receivable and refunds and monthly reconciliation
Coordinate and produce year end IRS reporting
Streamline and create efficiencies wherever possible by employing technology, new processes, eliminating unnecessary processes or other means as appropriate.
Participate in financial, SOC and regulatory audits on behalf of Tandem Servicing.
Create and maintain online documented policies and procedures as appropriate.
Other duties as assigned
Skills and Attributes
Bachelor’s degree (B.A. or B.S.) in accounting or equivalent work experience required.
Education or experience should include a working knowledge of basic accounting, finance, lending and systems administration.
Mortgage compliance, various state lien law expertise and loan collection regulation knowledge a plus
Commitment to building relationships with customers, vendors, team members and investors
Able to maintain composure in stressful situations including dealing with difficult customers
Excellent problem-solving skills involving good judgment and risk assessment in a fast-paced environment
Possess great attention to detail and high degree of accuracy
Must be a dependable self-starter
Excellent grammatical, oral communication, writing, spelling, and proofreading skills, with ability to express yourself clearly and effectively in writing.
Strong knowledge of MS Windows, MS Teams, PC spreadsheets and PC word processing. Strong familiarity with networked computer systems and mainframe
Regular and punctual attendance in Kirkland office (remote work options available)
Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. The employee in this position must be able to read, write, speak and understand English with exceptional fluency.
Tandem Servicing offers a hybrid work environment, which means employees perform their duties remotely or in person and will be expected to check email, phone, and text messages throughout the day and respond in a timely fashion consistent with a normal company workday. This role must be willing to commute to our local office on a weekly basis, at a minimum of once per week, based on the needs of the position, the department, and the company.
Please note: Tandem Servicing’s parent company, Rain City Capital, will be involved in recruiting and hiring for this position, so you may be contacted by a member of either company about your application. To apply, please send your resume to careers@raincitycapital.com.
Posted 04/19/2024